General Terms and Conditions

Article 1: Parties involved

MeyerMonitor B.V. Weerdestein 21 1083 GA Amsterdam,
Phone: +3120 305 0133
E-mail: info+meyermonitor+com
Registered in de commercial register of the Chamber of Commerce in Amsterdam under number 33303156,
VAT number NL807806298B01.

Buyer: A person or organization who has ordered one of more copies of the book ‘The Secret of Agile Organizations’ (herafter: the Book).

Article 2: Relevance

These General Terms and Conditions apply to the Agreement between Seller and Buyer as described in article 3.

Article 3: Agreement

It is only possible to close an agreement to deliver the Book by means of the website An agreement has been closed to deliver the Book after the Seller has sent a confirmation to the Buyer by e-mail.

Article 4: Information

Buyer will take care of an adequate and complete shipping address and e-mail address in order to ensure a correct delivery of the Book.

Article 5: Price

The price of the book is applicable as mentioned at the purchase section of the website at the moment of purchase and includes VAT and costs of shipping.

Article 6: Payment methods

It is only possible to acquire the Book by the Buyer’s direct and online payment of the amount due (in Euro’s).

Seller accepts several payment methods:

  • iDEAL (only for Dutch purposes)
  • By Credit Card (VISA and Mastercard)

Article 7: Shipping

After the agreement, as indicated in article 3 has been closed, Seller will take care of a proper shipping of the Book. Seller will send the book as soon as possible. The time required for shipping and delivering the Book depends on the conditions, which are applied by the shipping organization with respect to the shipping location.

Article 8: Right of Withdrawal

Buyer has the possibility to disband the agreement as mentioned in article 3 without giving reasons during 14 calendar days after receipt of the Book. In that case Buyer has to send an e-mail to within a period of 14 calendar days after receipt of the Book. Buyer shall treat the Book and the package carefully in order to return the Book to Seller in the original condition. He shall unpack the Book only to that extent as far as it is necessary to judge if he wishes to keep the Book. Buyer is required to return the Book to Seller within a period of 14 calendar days following the day the e-mail was sent. Buyer will pay the costs for returning the Book.
Seller will refund the purchase costs as soon as possible but no later than within 14 calendar days after the return shipment.

Article 9: Complaints

Buyer is requested to send an e-mail to should Buyer have any complaints or require assistance. Seller will respond this e-mail within 7 days upon receipt.

Article 10: Third Parties

The general conditions of third parties are applicable if Buyer orders the Book through an external provider (i.e.

Article 11: Applicable Law

With respect to these General Terms and Conditions and the agreement as stated in article 2 Dutch Law is exclusively applicable.